Shipping & Returns – ZamArabia UAE

Thank you for shopping with ZamArabia.com. Below you will find detailed information about our shipping and return policies for customers in the United Arab Emirates.

🚚 Shipping Policy (UAE)

Do You Deliver Across UAE?

Yes, we deliver across all Emirates including:

• Dubai

• Abu Dhabi

• Sharjah

• Ajman

• Ras Al Khaimah

• Fujairah

• Umm Al Quwain

Delivery Time in UAE

• Dubai: Typically 2–4 working days

• Other Emirates: 3–5 working days

Delivery times may vary slightly depending on location and order volume.

Shipping Fees

Shipping charges (if applicable) will be displayed at checkout before payment confirmation.

We occasionally offer promotions with free delivery across UAE.

Cash on Delivery (COD)

We offer Cash on Delivery in most areas across the UAE. You can pay in cash when your order is delivered to your doorstep.

Order Processing Time

Orders are processed within 24–48 hours (excluding weekends and public holidays).

You will be contacted if there are any unexpected delays.

🔄 Returns & Refund Policy

We aim to ensure customer satisfaction across the UAE.

Damaged or Defective Products

If you receive a damaged or defective product, please contact our support team within 48 hours of receiving your order.

Provide:

• Your order number

• Clear photos of the product

• Description of the issue

Our team will review your request and arrange for replacement or refund where applicable.

Return Eligibility

To qualify for a return:

• The product must be unused

• The item must be in its original packaging

• The return request must be submitted within the eligible time-frame
  
  

Certain items may not be eligible for return due to hygiene or product type.

Refund Process

Once your return is approved:

• Refunds will be processed through the original payment method.

• Cash on Delivery refunds may be processed via bank transfer.

• Processing time may take several working days.

How to Start a Return

To initiate a return or report an issue:

1. Contact our customer support team.

2. Provide your order number and details.

3. Follow the instructions provided by our support team.
   
   

We are here to assist customers across Dubai and the UAE.

📦 Important Notes

• Delivery times may vary during peak seasons.

• Orders cannot be modified after dispatch.

• Ensure your delivery details are accurate to avoid delays.